A Glimpse of the VirtuGO Beta

After months of waiting, I finally received the welcome email on the VirtuGO Beta Testing Program in early April 2018.

For those not aware of VirtuGO, it is a virtual training platform that has been opened for beta during the Tour Down Under 2018.

Given this software platform is still in its development cycle, issues encountered during trial are inevitable.


Some Background on VirtuGO

The VirtuGO virtual training platform is one of the brands owned the Denmark based Virtu Cycling Group.

Headed by CEO Michael Rogers, a former three times Time Trial World Champion from Australia, the VirtuGO virtual training platform is targeted to be positioned between consumer based gaming products like Zwift and those high-end cycling training products like TrainerRoad.

The registration for open beta started in January and with a target of around 1000 users participating in the beta testing.


Supporting Platforms

The VirtuGO system is supported on the following platforms:

  • Apple MacOS 10.10 or later
  • Microsoft Windows 7 64-bit or later

It currently only supports FE-C trainers and ANT+ sensors. Bluetooth LE support is still in development.

For the initial trial, I will be using the following setup:

  • Mid-2011 iMac running an old 2.7 GHz Intel i5 processor
  • 24 GB main memory
  • 512 GB SATA II SSD system disk connecting via a Thunderbolt to eSATA converter
  • 1 Gbps Internet connection
  • macOS 10.13.6 (High Sierra)
  • VirtuGO for MacOS version 0.19.0.3
  • VirtuGO Launcher version 0.2.0.3

In addition, the following trainer and sensors will also be used:

  • CycleOps Magnus smart trainer
  • Topeak ANT+ cadence/speed sensor
  • Lifeline ANT+ Hear Rate Monitor

Product Features

Like most of the virtual cycling systems, VirtuGO offers general features like:

  • Virtual ride
  • Upload of riding data to other cycling software like Strava
  • Cycling performance statistics
  • Structured cycle training
  • Events for challenges or racing (None during my testing)

Users can customise their look (Avatar) and the bike they are riding from a small selection of choices.

  • Probably VirtuGO has a good relationship with Scott and Factor as virtual bikes modelled after their offerings are available
VirtuGO Customisation Menu

This is my chosen avatar and bike:

My look in the VirtuGO platform
My gear in the VirtuGO platform

I believe the selection will be expanded in the final release.


Preparation work for the first VirtuGO Startup

Upon receiving the VirtuGO Beta Testing Program email, you are advised that an email from the VirtuGO beta testing community website will be sent to you which will direct you to create an account and downloading of the required program codes.

3. Join our beta testing community

Shortly you will receive an automatically generated email from the VirtuGO beta testing community website.  This email will contain a link that when clicked will take you to our website and prompt you to create an account. It is only upon successfully creating an account on the community website you will be able to progress to step 4.

4. Download the VirtuGO installer

Now that you have successfully created your community account navigate to the downloads page. Click on the installer of choice and proceed with the installation. VirtuGO will automatically update itself to the latest version. On average the entire install process takes between 30-45 minutes depending on the speed of your computer and internet connection.

In reality, like most of the beta testing users, I have not received any further email from VirtuGO. To start the trial, you simply follow the steps below:

  • Download the program codes using the following links:

PC Launcher 0.2.0.1 Linkhttps://s3.eu-central-1.amazonaws.com/virtugo-testing/VGO_Launch_0.2.0.1.exe
OSX Launcher 0.2.0.1 Linkhttps://s3.eu-central-1.amazonaws.com/virtugo-testing/VGO_Launch_0.2.0.1.dmg

  • Click on the installed VirtuGO program
  • Click “Launch” to start the beta program
  • Create ANOTHER account for the subsequent login as stated in the original welcome email (as below)

5. Start VirtuGO and create an account

To start VirtuGO double-click the VirtuGO icon. Select a screen resolution and graphical quality of choicekeep in mind that “Beautiful” and “Fantastic” settings require a high-end CPU & GPU. Finding the optimal settings for your computer may require a little trial & error.

When the VirtuGO login screen loads, do not attempt to login in using the username and password you created for the community website.  Instead, click the “Create account” button at the bottom of the screen. Fill in your details, read and accept the “terms and conditions policy” and “personal data policy”.

You are now ready for the trial.


My Initial VirtuGO Trial

During startup of the VirtuGO beta program, it will detect if any latest update is available and install it automatically.

Next, select the screen resolution and graphics quality to start VirtuGO. I found that the overall response is very good even I set the screen resolution to “1920 x 1080” and graphics quality to “Beautiful” with my aging iMac.

VirtuGO Beta Display configuration screen

I even tried the “Fantastic” option and seems like no deterioration in the overall response is observed.

VirtuGO Beta Home Screen

From the “My Profile” menu, you can set your weight and the FTP.

Your ride history and summary statistics are also available here.

VirtuGO Beta – Ride history
VirtuGO Beta – Personal Weight and FTP

To change your look and your bike setup, click on “Customisation” menu and make your choice as discussed before.

Start Your Ride

Unlike other virtual cycling systems like Rouvy that come with lots of real/virtual routes, there are only three virtual routes available in VirtuGO.

VirtuGO Beta Free Ride Route 1 – VirtuGO (7.7 Km)
VirtuGO Beta Free Ride Route 2 – Coll de Soller (5.3 Km)
VirtuGO Beta Free Ride Route 3 – Willunga Hill (22.7 Km)

Free Ride #1

I have selected the first one, a short 7.7 Km route VirtuGO in an imaginary place “Pulseville”, as warm-up and to familiar with the platform interface.

VirtuGO Free Ride on route VirtuGO

Upon startup of the free ride, all those activated trainers and sensors were detected.

VirtuGO Beta – Equipment detection

On accepting the equipment, the free ride would be started.

VirtuGO Free Ride – Camera view 2 (default)

There are a total of five camera view switchable via hot-keys.

My personal preference is the fifth one which looks more realistic and make my feel great. 🤣

The VirtuGO user interface is quite clean without too much information spreading across the screen. Statistics normally found on bike computers are shown in the top left box while a route profile summary is at the top right.

Your current position is shown with the marker “You” while other riders are shown as inverted triangles. Faster riders in front of you are in green and those after you are in red.

VirtuGO Beta – Route Profile Display

During the course of any free ride, VirtuGO will alert you on approaching the beginning of a KOM or Sprint segment (terms borrowed from Strava) as well as providing dashboard statistics on segment completion.

VirtuGO Beta – Alert on approaching start of segment
VirtuGO Beta – Dashboard display on segment completion
VirtuGO Free Ride – Route VirtuGO completion

Upon ride completion, session statistics and segment leaderboards would be generated for review.

VirtuGO Beta – Free ride session completion statistics (Training Profile)
VirtuGO Beta – Free ride session completion statistics (Heart Rate Profile)
VirtuGO Beta – Free ride session completion statistics (Power Profile)
VirtuGO Beta – Free ride session completion Segment Leaderboards (KOM)
VirtuGO Beta – Free ride session completion Segment Leaderboards (Circuit Sprint)

Noticed that there is NO permanent copy of all these detailed session statistics kept by VirtuGO.

Fortunately, integration with Strava is available. Riders may use the uploaded riding statistics for subsequent analysis.

VirtuGO to Strava Integration

By the way, GPS/track information are only available for rides along actual routes like “Coll de Soller” and “Willunga Hill”.

Free Ride #2

Next followed by the 22.7 Km Willunga Hill route adapted from Tour Down Under (TDU).

VirtuGO Free Ride on route Willunga Hill

Willunga Hill is not a very long route but there are numerous small up-and-down climbs in the initial seven Kilometers. The most demanding part is the last three Kilometers climb along the Old Willunga Hill Road. Average gradient is 7.5% while the maximum gradient is around 10.5%.

VirtuGO Free Ride – Route Willunga Hill completion

At the end of the Willunga Hill ride, I have encountered a failure in sending the workout data to the VirtuGO server. No matter how many times I have clicked on the “Try again” button, the problem still persisted and I have no other way except giving up with the “Exit” button.

How frustrated am I after a hard riding! 😫😫

It turned out that I’m not the only one who has the upload issue.

“Failure to send the workout data” alert screen. This is a similar screen capture by another VirtuGO beta user as I forgot to take a screen short at that time.

Anyway, my initial rides with VirtuGO are highly enjoyable. Hope that those problems/issues will be rectified in the final release.

[wpvideo djXXVIFA]


My Observations

Based on the short rides of 30.4 Kilometers, my initial feelings towards VirtuGO are:

What I love:

  • Clean user interface with an appropriate amount of riding information
  • Excellent graphical display even I am not running with the best video quality
  • Excellent ride quality without any major hiccups
  • Good integration with the smart trainer despite the switching to steep climb is not very smooth
  • Realistic rider gesture simulation
  • Demands on the platform hardware is not high as I can get a very good response with my 7 years old iMac
  • Of course, the free subscription during beta

What I am concerned:

  • Lack of proper product support as I don’t receive any follow-up for case reported
  • Lack of Bluetooth LE support

Other things I want:

  • Display of my own current Power/Kg in the rider statistics for ease of comparison with other riders
  • Friends, teams/groups support
  • Group ride with other riders
  • Real time communication with other riders
  • Sharing with friends or other social media

What Next?

As mentioned earlier, VirtuGO is a designed to be a virtual training platform. The platform already comes with an intensive library of training program for various types of training objectives.

VirtuGO Beta – Built-in Training Session Library
VirtuGO Beta – Built-in Training Session Library – For STRONG riders

There is also a personal training program for the subscribed user. It currently comes with a 4-week intermediate program for users who would like to be trained as a strong rider.

VirtuGO Beta – Built-in My Training Program – For STRONG riders

I will arrange further trials on the built-in training library. Stay tuned.

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8 Responses

  1. mistimaan says:

    Nice post

  2. Pauline Y says:

    How do you virtual ride a bike?

  3. Using a smart trainer wirelessly connected to my iMac. Take a look at my post https://mynewchapterinlife.blog/2018/02/25/indoor-bike-trainer-室內自行車訓練台/

  4. rongarofalo says:

    Looks like an up and coming player in the virtual space. I haven’t tried it yet even though I have the welcome email. I may need to break it out now. How would you compare to Zwift? Are there any clear advantages over what Zwift offers?

  5. Can’t see any major advantages over Zwift at this stage. I believe we can focus on their virtual training portion to see if there is any edge over the leading platforms.

    However, given that VirtuGO has only a few months of life-span as compared to Zwift’s years long evolution, may be we should help the new comer to expand/fine-tune the product.

  1. 25 February 2019

    […] A Glimpse of the VirtuGO Beta […]

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